Knowing your rights if something goes wrong with your product

When we buy a tech product, there are times when things don’t work as they should and we need to take it back to the store. The good news is the law is on your side.

Since alterations to the Australian Consumer Law on January 1, 2011 there have been sweeping changes to the way consumers are treated if they have an issue with the product.

But although products have a warranty that expires, a consumer’s rights has no expiry date.

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